Last updated: July 27, 2026
Welcome to the Narcisse Tours Discovery website. Protecting your personal data is one of our highest priorities. We are committed to handling your information with transparency, confidentiality, and responsibility. This Privacy Policy explains what personal information we collect, why we collect it, how it is used, and the rights you have regarding your personal data.
By using our website or contacting us to organize a trip to Madagascar, you acknowledge that you have read and understood this privacy policy.
1. Who we are
NARCISSE TOURS DISCOVERY is a distinguished Malagasy TOUR GUIDE & OPERATOR, curating exclusive, high-end journeys across the breathtaking landscapes of Madagascar. With over 20 years of expertise, RALAITIANY Jean Narcisse (said : NARCISSE) crafts bespoke experiences that seamlessly combine rare wildlife, pristine nature, and deeply authentic cultural encounters. Renowned for an exceptional knowledge of the island and a refined approach to responsible ecotourism, each journey is meticulously designed to offer absolute comfort, discretion, and personalization—delivering truly exceptional and unforgettable travel experiences.
Our services include: Private customized tours ; Tailor-made travel itineraries ; Wildlife expeditions ; Scientific field trips ; Ecotourism experiences ; Hiking adventures ; Cycling tours ; Birdwatching and wildlife observation ; Cultural tours ; Professional guiding services
2. Our Commitment
We respect the privacy of every visitor, traveler, researcher, university, travel agency, NGO, and organization that uses our services.
We collect only the information necessary to: respond to your inquiries; prepare personalized travel quotations; organize your trip; deliver our travel services; improve the quality of our services.
We never sell your personal information.
3. What personal data do we collect?
Depending on the services you request, we may collect the following information.
Personal Identification Information
First name ; Last name ; Nationality ; Gender (when required for travel arrangements) ; Date of birth (only when necessary)
Contact Information
Email address ; Telephone number ; Country of residence
Travel Information
Preferred travel dates ; Number of travelers ; Destinations ; Estimated budget ; Travel interests ; Preferred activities ; Accommodation preferences ; Preferred transportation
Information you choose to share
You may also voluntarily provide: travel requests; comments; dietary requirements; special assistance requests; additional information necessary for organizing your trip.
4. How we collect your information
Your personal information may be collected when you: complete our Booking Request-registration form; submit a contact form; request a travel quotation; contact us by email; contact us by telephone.
Certain technical information may also be collected automatically while you browse our website.
5. Why we collect your information
We process your personal data solely for legitimate business purposes, including: responding to your inquiries; preparing personalized quotations; designing customized travel itineraries; arranging hotels, transportation, guides, and other travel services; managing your tour before, during, and after your journey; improving our website and customer service; maintaining the security of our services; …
We collect only the information that is relevant and necessary for these purposes.
6. Legal Basis for Processing
Where applicable, we process your personal information on one or more of the following legal grounds: your consent; the performance of a contract or pre-contractual measures; compliance with legal obligations; our legitimate business interests, while respecting your rights and freedoms.
7. Accuracy of your information
You are responsible for ensuring that the information you provide is accurate and up to date.
If your contact details or travel information change, we kindly ask you to inform us so that we can update your records.
8. Data retention
We retain your personal information only for as long as necessary to: respond to your inquiries; organize and deliver your travel services; resolve potential disputes…
When your information is no longer required, it will be securely deleted or anonymized unless a longer retention period is required by law.
9. Sharing your personal data
To organize your trip successfully, we may share only the information strictly necessary with trusted partners involved in providing your travel services.
These partners may include: hotels and accommodation providers; local guides and tour leaders; transportation providers; vehicle rental companies; national parks and protected area authorities; restaurants and activity providers; insurance companies, when requested by you.
Your personal information is never sold, rented, or shared with third parties for advertising or marketing purposes.
10. Data Security
Narcisse Tours Discovery implements reasonable technical and organizational measures to protect your personal information against: unauthorized access; accidental loss; destruction; unauthorized disclosure; unlawful alteration.
Although we strive to maintain a secure environment, no internet transmission or electronic storage system can be guaranteed to be completely secure.
11. Cookies
Our website may use cookies to: ensure proper website functionality; remember user preferences; improve website performance; collect anonymous visitor statistics; enhance your browsing experience.
You may accept, refuse, or delete cookies at any time through your browser settings.
Please note that disabling certain cookies may affect some website features.
12. Third-Party Services
Our website may integrate services provided by third parties, including: google maps; youtube; Whatsapp; website analytics services, if enabled.
These third-party providers maintain their own privacy policies. We encourage you to review them before using their services.
13. Your rights
Subject to applicable laws, you may have the right to: access your personal information; request correction of inaccurate data; request deletion of your personal data; request restriction of processing; object to certain processing activities; withdraw your consent whenever processing is based on consent.
To exercise any of these rights, please contact us at:
Email: narcisse.tourguide@gmail.com
We will respond to your request within a reasonable timeframe.
14. Children's privacy
Our services are primarily intended for adults. When a trip involves a minor, personal information relating to the child is provided by a parent, legal guardian, or authorized travel organizer.
We collect only the information necessary for organizing the travel arrangements.
15. Photographs and Videos
During certain tours, excursions, or expeditions, photographs and videos may be taken.
No identifiable photograph or video of a client will be used for promotional, marketing, or publication purposes without the client's prior consent, unless permitted by applicable law.
If you do not wish to appear in photographs or videos, simply inform us before or during your tour.
16. Links to other websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of external websites. We encourage you to review the privacy policies of those websites before providing any personal information.
17. Changes to this privacy policy
Narcisse Tours Discovery may update this privacy policy from time to time to reflect: legal developments; technological changes; new services; improvements to our website.
The latest revision date will always appear at the top of this page.
We encourage visitors to review this privacy policy periodically.
